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In this field you can find the Ressources to fix possible problems that you might have with our Products.

Before you contact our Support please read the FAQ.

If you couldn't find anything in the FAQ what could help you, please use the supportform and complete it excactly.


If you find your more3D hardware product defective, please contact our support before sending it in. Please initially contact before sending in any product. Include a detailled description of the encountered errors if sending back any items.

If more3D's tech staff does not find any errors we charge 79€ per half hour plus shipping costs. The amount is also charged for products out of their warranty period (24months after buy). Here you can find a detailled overview over more3D's standard warranty terms.